Radiology Department Support Specialist

2 weeks ago


Syracuse, New York, United States Upstate University Hospital Full time
Job Summary:

We are seeking a highly organized and detail-oriented Staff Assistant 2 to join our team at Upstate University Hospital. As a key member of our Radiology Department, you will be responsible for providing exceptional support to our patients, staff, and physicians. Your primary duties will include greeting patients, managing paperwork, and ensuring HIPAA compliance. You will also be responsible for screening image library requests, completing Release of Information (ROI) requests electronically, and logging all ROI of medical imaging information required by HIPAA. Additionally, you will provide support and assistance to all modalities of Upstate Hospital for patients' image needs. You will act as a liaison for Radiology technologists, attendings/residents, and nurses.

Key Responsibilities:

• Manage multiple priorities and tasks with excellent time management skills
• Provide exceptional customer service to patients, staff, and physicians
• Maintain accurate and confidential records
• Ensure HIPAA compliance and maintain confidentiality of patient information
• Collaborate with Radiology technologists, attendings/residents, and nurses to ensure smooth operations
• Perform other related duties as assigned

Requirements:

• Associates Degree and 2 years of relevant experience preferably in a healthcare setting
• Ability to work independently and as part of a team
• Excellent communication and computer skills
• Ability to manage multiple priorities and tasks with excellent time management skills
• Ability to maintain accurate and confidential records
• Ability to ensure HIPAA compliance and maintain confidentiality of patient information

Work Environment:

• 40 hours/week, Monday-Friday
• Specific hours to be determined
• May be required to work overtime based on departmental needs

What We Offer:

• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance

How to Apply:

Interested candidates should submit their application through our website. We are an equal opportunity employer and welcome applications from diverse candidates.

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