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Automotive Parts Sales Specialist

2 months ago

Plano, Texas, United States AutoNation Full time

About AutoNation: AutoNation stands as one of the premier automotive retailers across the United States, delivering innovative products, outstanding services, and comprehensive solutions that empower our customers to make informed decisions tailored to their needs. Our extensive network of dealerships nationwide, bolstered by a well-recognized brand, provides a diverse selection of new and used vehicles, customer financing options, parts, and expert maintenance and repair services. Our commitment to social responsibility is evident through our DRV PNK initiative, which has successfully raised over $40 million for cancer-related causes, reflecting our dedication to positively impacting the lives of our Associates, Customers, and the communities we serve.

Position Overview: The Parts Sales Associate role offers the opportunity to engage with numerous customers, assisting them in their automotive parts purchases. The primary objective is to cultivate an exceptional buying experience that fosters customer loyalty to AutoNation.

Key Responsibilities:
  • Promptly assist both technicians and retail customers in a friendly and courteous manner.
  • Efficiently procure the correct parts and accessories for both technicians and retail customers.
  • Accurately price parts and accessories using the appropriate pricing sources and document the information in the relevant systems.
  • Respond to telephone inquiries promptly and courteously, striving to meet the caller's needs.
  • Organize and stock incoming inventory in designated locations.
  • Maintain a clean and orderly parts department.
  • Provide customers with essential information and identify additional sales opportunities.
  • Create and manage merchandising displays to enhance product visibility and sales.
  • Deliver an exceptional customer experience to drive loyalty.
Success Metrics:
  • Performance is evaluated based on achieving:
  • Parts Sales Targets
  • Customer Satisfaction Targets
Qualifications:
  • High School diploma or equivalent.
  • Demonstrated ability to provide an outstanding customer experience.
  • Minimum of one year of experience in an automotive parts department.
  • At least one year of sales experience.
  • Strong communication and interpersonal skills.
  • Excellent organizational and follow-up abilities.

Benefits and Perks:

  • Competitive compensation and 401k matching.
  • Comprehensive insurance plans (health, dental, vision) and maternity benefits.
  • Exclusive RX Pet program offering discounts on medications.
  • Employee purchase and discount programs for new and pre-owned vehicles, services, parts, and accessories.
  • Access to amazing deals and discounts through YouDecide, a platform featuring offers from top providers and retailers.
  • Engagement in our DRVPNK mission to raise and donate funds for cancer research and treatment, collaborating with cancer charities nationwide.

AutoNation is dedicated to fostering a diverse, equitable, and inclusive workplace. We welcome candidates from all backgrounds who are passionate about making a positive impact. We encourage applications from individuals who may not meet every requirement but are eager to contribute to our innovative work in the automotive industry. We value creativity, teamwork, and a commitment to making a meaningful difference in the world.