Geek Squad Store Professional

2 weeks ago


Franklin, North Carolina, United States Best Buy Full time

Job Summary:

Best Buy is seeking a highly skilled and customer-focused individual to join our retail team as a Geek Squad Store Agent. As a key member of our squad, you will be responsible for providing exceptional technical support and troubleshooting services to customers in our store.

Key Responsibilities:

  • Diagnose and repair hardware and software issues, as well as set up new devices and equipment.
  • Provide expert advice and guidance to customers on technology-related issues, including computer security, data backup, and device compatibility.
  • Maintain accurate and detailed records of customer interactions and service requests.

Requirements:

  • No prior experience required.
  • Flexibility to work a variety of schedules, including weekends and holidays.

About Best Buy:

At Best Buy, we're passionate about delivering an exceptional customer experience and providing our customers with the latest technology solutions. We're committed to creating a diverse and inclusive work environment that fosters growth and development for all our employees.



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