Program Manager

2 weeks ago


Denver, Colorado, United States Colorado Judicial Branch Full time
Job Summary

We are seeking a highly skilled and experienced professional to lead our Dispute Resolution Program as a Director. The successful candidate will be responsible for the initiation, design, development, implementation, and continued monitoring of dispute resolution programs throughout the state.

Key Responsibilities
  • Reviews and evaluates policies, practices, structure, functions, programs, work methods, resources, relationships between various court systems, and management and program performance
  • Increases efficiency and effectiveness of ODR programs
  • Consults, collaborates, and provides information and technical assistance to individuals and organizations regarding the court's dispute resolution program
  • Prepares reports, schedules, forms, and directives based upon research and evaluation of issues and problems within ODR programs
  • Establishes response procedures designed to address internal and external requests for information
  • May prepare grant proposals, monitor grant funds, and prepare grant completion reports
  • Develops and implements standards, policy, and procedures for the state ODR programs in conjunction with the ODR committee
  • Reviews and makes recommendations regarding fee structure for ODR programs and contractors
  • Provides education, training, and updates to various groups
  • Responsible for recruitment, selection, and termination of ODR independent contractors, in consultation with ODR staff
  • May assign duties and responsibilities to staff; develops and establishes procedures for operating and maintaining required administrative systems
  • May be responsible for recruitment and selection of unit employees
  • May establish expectations and provides employee performance feedback on an on-going and annual basis
Requirements
  • Graduation from an accredited college or university with a bachelor's degree and four years' experience in management analysis experience in statistical or economic analysis, office systems, methods and procedures, work measurement, forms design, program planning, or other related fields, which must have included one year of supervisory experience
  • Experience with dispute resolution or mediation practices is preferred
Work Environment

The noise level in the work environment is usually moderate. May handle emergency or crisis situations; is subject to many interruptions; may handle multiple calls and inquiries simultaneously and may occasionally handle absentee replacement on short notice.



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