Operations Coordinator

4 weeks ago


Seattle, Washington, United States Coding With Kids Full time

Coding with Kids is seeking an efficient operations professional to support the daily operations of our international coding academy. The ideal candidate will have experience navigating complex problems, ensuring smooth running of classes, and supporting the scaling of work as the company grows.

Key Responsibilities:

  • Support daily operations to ensure the smooth running of classes for over 2200 students worldwide
  • Manage class schedules, instructor availability, and student-to-instructor ratios to optimize the learning experience
  • Develop and implement strategic scheduling plans for instructors based on key performance indicators and teaching specialty
  • Ensure class readiness, including account set-ups, in-person preparation, and training assignments

Requirements:

  • Bachelor's degree or equivalent desired
  • Experience navigating complex problems with a focus on proactive solutions
  • Comfortable managing ambiguity and engaging in new processes
  • Strong organizational skills and attention to detail
  • Excellent verbal and written communication skills
  • Proficiency in web-based tools, G-Suite, Zoom, Freshdesk, and Discord

Benefits:

  • Competitive salary commensurate with experience
  • Hybrid work arrangement with 3 days/week in the Redmond HQ office and 2 days/week remote
  • Health benefits, flexible vacation policy, paid sick leave, and employee discount


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