Customer Service Representative

3 weeks ago


Palm City, Florida, United States Massage Envy Full time

At Massage Envy Palm City, we are seeking a Customer Service Representative to join our team. As a key member of our staff, you will play a vital role in delivering an excellent experience for our clients.

We offer a competitive salary of $14.00 per hour, plus enhancements bonuses, membership sales bonuses, and gift card sales bonuses. In addition, you will enjoy benefits such as free service once a month, training to help you grow and refine your sales and customer service skills, and opportunities for growth within the company.

To be successful in this role, you must have previous sales experience, solid math and computer skills, confidence handling cash, and a high school diploma or equivalent. You should also be a master of customer service, able to make everyone you interact with feel valued and supported. Great teamwork skills are essential, as you will work closely with others in a fast-paced environment.

The day-to-day responsibilities of this position include selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations. You will also meet/surpass goals set by your Management team and provide outstanding customer service.



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