Restaurant General Manager

3 days ago

Texas City, Texas, United States Shake Shack Full time
Lead the Way in Hospitality at Shake Shack

At Shake Shack, we're committed to Stand For Something Good in all that we do. As a Restaurant General Manager, you'll be at the forefront of our mission, leading a team of talented individuals to deliver unforgettable experiences for our guests. With endless learning opportunities and a fun, inclusive environment, you'll have the chance to make a lasting impact on our business, restaurants, and communities.

Key Responsibilities:
  • Lead, coach, and develop team members to achieve excellence in hospitality and customer service
  • Manage inventory, quality, and safety protocols to ensure a seamless customer experience
  • Meet and exceed financial and profitability goals by managing budget and driving sales
  • Maintain top-notch standards of excellence and hospitality, championing our brand values
  • Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance
  • Manage payroll and scheduling to ensure a well-run operation
  • Promote the brand in the local community through word-of-mouth and restaurant events
Requirements:
  • Minimum 3 years of Restaurant General Management experience in a high-volume, fast-paced environment
  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Ability to learn and train others on all aspects of the Shack operations
  • Demonstrated ability to champion hospitality and motivate team members
  • Strong leadership skills with a focus on coaching and achieving excellence
  • Knowledgeable in all financial aspects of business operations
  • Minimum 3 years of P&L responsibilities
  • Food handler certification, preferred
  • Willingness to work flexible hours
Benefits at Shake Shack:

A work environment where you can come as you are, share your ideas, have fun, and work collaboratively:
  • Weekly Pay and Performance bonuses
  • Shake Shack Meal Discounts
  • Exclusive corporate discounts for travel, electronics, wellness, leisure activities, and more
  • Medical, Dental, and Vision Insurance
  • Employer Paid Life and Disability Insurance
  • 401k Plan with Company Match
  • Paid Time Off
  • Paid Parental Leave
  • Access to Employee Assistance Program on Day 1
  • Pre-Tax Commuter and Parking Benefits
  • Flexible Spending and Dependent Care Accounts
  • Development and Growth Opportunities

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