Service Advisor

3 days ago


Chicago, Illinois, United States Victory Toyota of Midtown Full time
Job Summary

Victory Automotive Group is seeking a highly skilled Service Advisor to join our team. As a Service Advisor, you will be the primary point of contact for customers and technicians, responsible for ensuring seamless communication and efficient service delivery.

Key Responsibilities
  • Schedule service appointments and diagnose problems in a prompt and accurate manner.
  • Make repair recommendations and manage delivery of repairs, setting and managing customer expectations.
  • Ensure required documentation is complete and compliant with regulations and standards.
  • Comply with and enforce all safety policies and procedures.
  • Attend staff meetings, training, and educational classes as required.
  • Perform other duties as assigned.
Requirements
  • Post-secondary automotive training or equivalent work experience a plus.
  • One year of dealer-level or large facility experience preferred.
  • Broad scope of automotive mechanical/electrical knowledge.
  • Neat, clean, and professional appearance.
  • Pleasant/friendly demeanor and an outgoing personality.
  • Professional and dependable.
  • Unrestricted driver's license and clean driving record.
  • Computer and internet skills.
About Us

Victory Automotive Group is a family-owned and operated business with over 40 locations across the United States. We provide a competitive pay based on experience, medical benefits, paid vacation, holidays, and a professional workplace. We are an Equal Opportunity Employer and a drug-free workplace.


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