Maintenance Operations Manager
4 weeks ago
Job Summary:
CVG Properties is seeking a highly skilled Maintenance Supervisor to oversee the day-to-day maintenance operations and physical upkeep of our properties. The ideal candidate will possess excellent customer service skills, a strong work ethic, and the ability to work independently with minimal supervision.
Key Responsibilities:
- Manage daily assignments and logistics to ensure timely completion of repair calls and customer satisfaction.
- Perform various maintenance functions, including repairs to electrical, plumbing, appliances, flooring, carpentry, HVAC, and grounds maintenance.
- Conduct daily inspections of community grounds, buildings, and common area amenities to maintain safety and cleanliness standards.
- Assist with management of onsite emergencies, such as rain and inclement weather emergencies, fires, and floods.
- Promptly communicate with Community Managers concerning maintenance issues at the property.
- Observe and promote safety and risk management in accordance with local, federal, state, and company rules and regulations.
- Help monitor response times for emergency on-call/after-hours maintenance assignments and addresses issues as needed.
- Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal and interact courteously and professionally with current and potential customers at all times.
Requirements:
- High school graduate or GED required.
- 3 or more years of experience in the property management industry or directly related field with at least 1 of those years being in a supervisory role.
- Must possess general maintenance, HVAC, and carpentry skills.
- Knowledge of building codes, pool logs, etc.
- Experience using Yardi preferred.
- Certifications in HVAC Repair & Pool Service Preferred.
- Excellent customer service and interpersonal skills with the ability to relate to others.
- Must be able to read/write English and accurately complete on-call and site inspection logs.
- Must maintain professional appearance.
- Must maintain a valid driver's license, clean driving record, and current auto insurance.
- Must comply with all safety requirements.
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