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Housekeeping Manager

2 months ago

Riverside, California, United States Hyatt Place Riverside Downtown Full time
Job Summary:

The Housekeeping Manager is responsible for overseeing the efficient operations of the Housekeeping Department at Hyatt Place Riverside Downtown, ensuring that all housekeeping and laundry services meet the hotel's high standards. This role involves supervising a team of housekeeping staff, inspecting rooms, and maintaining a clean and organized environment throughout the hotel.

Responsibilities:
  • Leadership and Supervision: Supervise and motivate a team of housekeeping staff to ensure they meet the hotel's standards and expectations.
  • Room Inspections: Conduct daily room inspections to ensure that all rooms are clean, tidy, and meet the hotel's standards.
  • Housekeeping Operations: Oversee the daily operations of the housekeeping department, including laundry, linen management, and supply ordering.
  • Guest Services: Ensure that all guest requests are met promptly and efficiently, and that guests have a positive experience during their stay.
  • Communication: Communicate effectively with other hotel departments, including front desk, engineering, and maintenance, to ensure that all housekeeping needs are met.
  • Training and Development: Provide training and development opportunities for housekeeping staff to improve their skills and knowledge.
  • Quality Control: Conduct regular quality control checks to ensure that all housekeeping services meet the hotel's standards.
  • Inventory Management: Manage the inventory of housekeeping supplies, including linens, cleaning products, and equipment.
  • Safety and Security: Ensure that all housekeeping staff are aware of and follow the hotel's safety and security procedures.
  • Compliance: Ensure that all housekeeping staff comply with the hotel's policies and procedures, including those related to guest privacy and security.
Requirements:
  • Education: High school diploma or equivalent required; degree in hospitality or a related field preferred.
  • Experience: At least 5 years of experience in housekeeping or a related field, including supervisory experience.
  • Skills: Excellent communication and leadership skills; ability to work effectively in a fast-paced environment; knowledge of housekeeping operations and procedures.