Family Support Specialist

2 weeks ago


Columbus, Ohio, United States Kentucky Personnel Cabinet Full time
Job Summary

We are seeking a highly motivated and detail-oriented Family Support Specialist to join our team at the Kentucky Department for Community Based Services. As a Family Support Specialist, you will play a critical role in providing essential services to vulnerable citizens and families in need.

Key Responsibilities
  • Conduct interviews with clients to determine eligibility for public assistance programs
  • Gather and review required documentation to ensure accurate and timely case processing
  • Participate in formal and on-the-job training to develop skills and knowledge
  • Track processing deadlines and case activity to ensure timely case resolution
  • Identify resources and referrals to support clients
  • Operate computer terminals and personal computers to prepare and maintain case records
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Administrative work, clerical office work, or experience working directly with the public or reviewing public assistance programs
  • Strong verbal and written communication skills
  • Good time management and organizational skills
  • Ability to work well under pressure and as part of a team
Working Conditions

This position requires working in an office setting and visiting clients in their homes. A probationary period of 6 months applies to this role.



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