Specialty Pharmacy Liaison

1 week ago


Mason, Ohio, United States Bon Secours Mercy Health Full time
Job Title: Specialty Pharmacy Liaison

At Bon Secours Mercy Health, we are dedicated to delivering exceptional patient care and improving health outcomes. As a Specialty Pharmacy Liaison, you will play a critical role in supporting our pharmacy services and ensuring that patients receive the highest level of care.

Key Responsibilities:
  • Process prescription information and assist with billing and insurance verification.
  • Provide excellent customer service to patients and healthcare providers, responding to inquiries and resolving issues in a timely and professional manner.
  • Assist with the preparation and delivery of medications and supplies, ensuring accuracy and efficiency.
  • Manage and maintain an adequate stock of specialty medications and identify patient problems and issues.
  • Coordinate with healthcare providers and insurance carriers to obtain prior authorizations and resolve denials.
  • Deliver medications, supplies, and equipment to patients and other areas as assigned.
  • Complete tasks as required by the pharmacy technician role, including cross-training and training other staff members.
Requirements:
  • Registration with the State Board of Pharmacy as a Pharmacy Technician Trainee (required)
  • Applicable state Pharmacy Technician License (preferred)
  • National Certified Pharmacy Technician (preferred)
  • High School/GED (required)
  • Bachelor's Degree, Graduate of Pharmacy Technician Course (preferred)
  • 1 year of experience in specialty or retail pharmacy (preferred)
  • 3 years of experience in a professional healthcare environment (may include call center or medical office) (preferred)

We offer a comprehensive benefits package, including medical, dental, and vision plans, flexible spending accounts, life insurance, and retirement savings plan. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team.



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