Pediatric Nurse

2 weeks ago

Mason, United States TriHealth Full time
Job Overview:

This position provides direct and indirect patient care in a primary care office, working closely with care delivery providers to identify gaps in care. The Medical Home LPN coordinates messages through electronic portals, assists in managing transitions of care, and acts as a clinical liaison to the physician care plan. The role requires strong clinical care, customer service, communication, and teamwork skills.

Responsibilities:
  • Coordinates the primary care rooming process, including medical procedures, adult and pediatric patient care, and performs retinal scan images.
  • Follows scheduling decision trees, protocols, and policies for clinical procedures and medical equipment use.
  • Provides accurate and complete documentation of all facets of care, including clinical calls, patient rooming questions, completion of procedures, order entry, prescriptions, and patient pharmacy workflows.
  • Addresses messages in a timely manner and escalates issues as appropriate, utilizing MyChart messaging to support patient communication.
  • Participates in the patient-centered medical home team during all patient visits, reviewing the patient chart for clinical gaps in care.
  • Assists with outreach campaigns and tactics to close gaps in care, supports pre-visit planning, and participates in daily huddles with the physician and care team.
  • Embraces the philosophy of wellness and prevention by reminding patients of all screenings and immunizations due by the end of the year.
  • Informs the physician of any potential barriers identified by the patient.
  • Understands population health and value-based contracts, utilizing key quality and utilization metrics for wellness and chronic disease management.
  • Identifies patients at risk for change in condition and increased utilization, attending required population health training and education.
  • Participates in the longitudinal care continuum of patients through completing post-ED/post-inpatient discharge outreach on identified risk patient groups.
  • Updates the care team through thorough documentation and works collaboratively with Complex Care RN, Social Worker, CHW, and Population Health Pharmacist.
  • Provides basic community resources to patients with social determinants in health.
  • Supports and educates patients on wellness and chronic disease management, facilitating follow-up for post-hospital care, chronic disease management, or specialty referrals.
Requirements:
  • Graduate of an approved technical, professional, or vocational program in Healthcare.
  • Healthcare clinical experience preferred in a physician practice or related field.
  • Basic Life Support (BLS) and Cardiopulmonary Resuscitation (CPR) certification.
  • Medical office flow, especially clerical/front office tasks.
  • Ability to make quick decisions based on well-thought-out consequences/results.
  • Knowledge of EMR, practice management software, and medical coding/billing.
  • 3-4 years of experience in Clinical Healthcare.
Working Conditions:

Climbing, concentrating, conversation, hearing, interpersonal communication, kneeling, lifting, pulling, pushing, reaching, reading, sitting, standing, stooping, thinking/reasoning, use of hands, color vision, walking.

TriHealth SERVE Standards and ALWAYS Behaviors:

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members.

  • Welcome everyone by making eye contact, greeting with a smile, and saying 'hello'.
  • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist.
  • Refrain from using cell phones for personal reasons in public spaces or patient care areas.

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