Data Processing Operations Coordinator

2 weeks ago


Allentown, Pennsylvania, United States PMA Companies Full time

Job Overview: We are seeking a highly skilled Data Entry Operator to join our Customer Service Center Processing Support Team at PMA Companies. This role plays a vital part in ensuring the smooth operation of our business systems, requiring attention to detail and excellent organizational skills.

Key Responsibilities:

  • Process incoming mail and documents, prioritizing tasks to meet deadlines.
  • Manage email boxes and claim center queues efficiently.
  • Analyze data to identify trends and patterns, providing insights to improve processes.
  • Develop and maintain effective working relationships with colleagues and supervisors.
  • Stay up-to-date with changing regulations and industry standards, ensuring compliance with company policies.
  • Collaborate with team members to achieve shared goals and objectives.

Expected Salary Range: The estimated annual salary for this position is approximately $48,000 - $65,000, contingent upon location and qualifications. Additionally, PMA Companies offers a range of benefits, including medical, dental, and vision coverage, 401(k) plan, paid time off, and opportunities for career advancement.

Required Skills and Qualifications:

  • Bachelor's degree in a related field, such as business administration or computer science.
  • At least 3 years of experience in data analysis or related field.
  • Advanced proficiency in Microsoft Excel and other software applications.
  • Exceptional analytical and problem-solving skills.
  • Ability to work effectively in a fast-paced environment.


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