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Data Center Operations Specialist

2 months ago

Quincy, Washington, United States Tekgence Inc Full time
Data Center Technician Job Description

At Tekgence Inc, we are seeking a highly skilled Data Center Technician to join our team. As a Data Center Technician, you will play a critical role in maintaining and managing the critical infrastructure of our data center.

Key Responsibilities:

  • Server and Network Management:
    • Install, configure, and maintain servers, storage systems, and network equipment.
    • Monitor and optimize server and network performance.
    • Troubleshoot hardware and software issues.
  • Infrastructure Maintenance:
    • Conduct routine inspections of critical infrastructure systems (HVAC, Electrical, Fire Alarm).
    • Perform preventive maintenance on data center equipment.
    • Manage power distribution and cooling systems.
  • Security and Compliance:
    • Implement and maintain data security policies and practices.
    • Ensure compliance with industry standards and regulations.
  • Support and Troubleshooting:
    • Provide on-site support during incidents, RMA, and maintenance activities.
    • Respond to and resolve equipment malfunctions and outages.
    • Offer remote hands support for clients when needed.
  • Documentation and Reporting:
    • Maintain accurate equipment inventories and rack elevations.
    • Document processes and keep detailed event logs.
    • Create and update data center documentation.

Requirements:

  • Education and Certifications:
    • Bachelor's degree in computer science, Information Technology, or related field.
    • Relevant certifications such as CompTIA Server+, Network+, or CCNP are advantageous.
  • Experience:
    • 2-3 years of experience in a data center environment or similar role.
    • Proven experience in installing, monitoring, and maintaining data center equipment.
  • Technical Skills:
    • In-depth knowledge of server hardware, software, and networking protocols.
    • Familiarity with Linux and Windows operating systems.
    • Understanding of layer 2 switch administration.
  • Physical Requirements:
    • Ability to lift at least 50 pounds and perform work requiring extended walking and bending.
    • Willingness to work flexible hours, including weekends and on-call shifts.