Fitness Center Representative

6 days ago


New Bern, North Carolina, United States Planet Fitness - Excel Fitness Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Fitness Center Representative at Planet Fitness - Excel Fitness. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive member experience, and maintaining a clean and safe environment.

Key Responsibilities
  • Provide exceptional customer service to members and guests
  • Check members into the system and assist with new account sign-ups
  • Facilitate updates to member accounts and respond to member questions and concerns
  • Maintain a clean and safe environment, including detailed cleaning of all areas of the facility
  • Close shift and create a bank deposit for the next day
Requirements
  • High school diploma or equivalent required
  • Exceptional customer service skills and ability to interact with members and co-workers in a positive and professional manner
  • Punctuality and reliability are a must
  • Ability to work 3rd shift (overnights) and occasionally lift up to 50 lbs
Benefits
  • Free Planet Fitness Black Card Membership
  • Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits
  • Employee Assistance Program (EAP) with free and confidential access to counseling resources


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