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Project Coordinator

2 months ago

Gorham, Maine, United States SERVPRO of Portland Full time
Job Overview

Compensation and Benefits:

  • 401(k) plan
  • 401(k) matching contributions
  • Performance-based bonuses
  • Competitive salary structure
  • Dental coverage
  • Health insurance options
  • Paid time off policy
  • Vision care benefits

Are you dedicated to helping others in difficult circumstances?

This is an excellent opportunity to make a meaningful difference in our community. You will play a crucial role in our efforts to restore properties impacted by fire and water damage, ensuring that life returns to normal for our clients.

We are looking for a motivated individual who excels in high-pressure environments, enjoys building relationships, possesses strong communication skills, takes pride in leading teams, and is adept at multitasking. If you are proactive and have excellent interpersonal abilities, you will thrive in this role.

As a key member of our organization, you will enjoy a competitive salary, commission opportunities, bonuses, health benefits, dental insurance, vision coverage, and a robust 401(k) plan.

Key Responsibilities:

  • Oversee production teams and projects in accordance with company standards.
  • Delegate tasks effectively and organize team efforts.
  • Manage project timelines and coordinate job requirements.
  • Finalize job documentation and monitor production progress.
  • Provide clear pretesting, service scoping, and job estimation.
  • Establish strong communication and relationships with clients across commercial, insurance, and residential sectors.

Essential Duties:

  • Supervise customer interaction processes and address client needs.
  • Track and follow up on all assigned projects to ensure client satisfaction.
  • Keep management informed on project status as necessary.
  • Maintain relationships with key stakeholders.
  • Promptly resolve issues as they arise.
  • Assist with project tasks as needed.
  • Coordinate project scheduling, resources, and teams in line with company protocols.
  • Manage project documentation, profitability, and operational efficiency.
  • Train, supervise, and recruit project personnel.
  • Create and review project scopes for accuracy.
  • Ensure all project documentation is ready for efficient execution.

Qualifications:

  • Strong written and verbal communication skills.
  • Previous experience in cleaning and restoration is advantageous.
  • High school diploma or equivalent required.
  • IICRC certifications are beneficial.
  • Willingness to travel locally and out of state as necessary.
  • Ability to pass a background check in compliance with legal standards.

Physical and Work Environment Requirements:

  • Ability to lift up to 50 pounds regularly and up to 100 pounds with assistance.
  • Exposure to various chemicals.
  • Extended periods of walking, standing, driving, sitting, and climbing.
  • Aptitude for working at heights, including climbing ladders and accessing ceilings.
  • Capability to work in confined spaces, such as crawl spaces.
  • Frequent handling, pushing, pulling, and carrying of objects.

All employees are recruited, employed, and supervised solely by an independently owned and operated entity. They are not employees, joint employees, or agents of the franchisor in any capacity.