Technical Service Manager
2 weeks ago
CROWN Cork & Seal USA, Inc., a global leader in the design, manufacture, and sale of packaging products for consumer goods, is seeking a highly skilled Technical Service Manager to join our Food Division team.
Job Summary:The Technical Service Manager will be responsible for providing technical support to customers in the Midwest United States, troubleshooting processes, investigating product quality issues, and conducting trials in a food manufacturing environment.
Key Responsibilities:- Provide problem-solving leadership on technical and quality matters relating to food can and end performance
- Manage the overall technical interface between the Food Division and customers
- Support customers in all technical aspects of the business, including current packages and new package development
- Develop and manage technical meetings between the Company and customers to discuss ideas, issues, and solutions
- Interact directly with customers and internal manufacturing operations
- Partner with the Company's Sales, R&D, Engineering, and Manufacturing divisions to develop strategies and action plans for both current customers and potential new customers
- BA/BS degree in Food Science, Engineering, Packaging, or a related discipline
- 5+ years in a packaging manufacturing environment, food production, or a similar industry
- Experience interfacing with customers in a technical capacity, including field testing, qualification trials, claims management, etc.
- Experience with double seaming technology, various food canning equipment, and troubleshooting associated problems is highly preferred but not required
Crown offers competitive pay, comprehensive benefits, including free company-paid health insurance for employees, as well as company-matched 401(k). This position will be eligible for a company car.
Apply online today at [insert link].
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