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Customer Service Representative

2 months ago

Saint Cloud, Minnesota, United States Domino's Franchise Full time

Job Summary

At Domino's Franchise, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our in-store team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.

Key Responsibilities:

  • Taking Orders: You will be responsible for taking orders from customers over the phone and in person, ensuring that all orders are accurate and fulfilled to the customer's satisfaction.
  • Greeting Customers: You will be the first point of contact for our customers, and you will be responsible for greeting them within 10 seconds of their arrival.
  • Building Relationships: You will be responsible for building relationships with our customers, understanding their needs, and providing solutions to meet those needs.
  • Upselling and Cash Handling: You will be responsible for upselling our products and services to customers, as well as handling cash and operating a point-of-sale system.
  • Keeping the Customer Area Clean: You will be responsible for maintaining a clean and organized customer area, ensuring that our customers have a positive and safe experience.
  • Assisting Pizza Makers: You will be responsible for assisting our pizza makers with toppings and dough, ensuring that our pizzas are made to the highest standards.

Qualifications:

We are looking for positive team players who have great customer service skills and can handle a fast-paced work environment. If you are a motivated and customer-focused individual who is looking for a rewarding career in customer service, we encourage you to apply.