Customer Service Representative

3 days ago


Levittown, Pennsylvania, United States Firestone Full time

Join Our Team

Firestone is a leading retailer of tires, auto repair services, and vehicle maintenance solutions. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and ensuring customer satisfaction and loyalty.

Key Responsibilities

  • Provide exceptional customer service to ensure customer satisfaction and loyalty
  • Resolve customer complaints and issues promptly and fairly
  • Work closely with the sales team to achieve sales targets and goals
  • Contribute to the unloading of merchandise shipments

Requirements

  • 1+ year of customer-facing experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced retail environment
  • Strong problem-solving and analytical skills

Benefits

  • Competitive salary: $55,000 - $75,000 per year
  • Ongoing training and development opportunities
  • A supportive and collaborative work environment
  • Opportunities for advancement within the company


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