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Customer Support Specialist

2 months ago

Milton, Wisconsin, United States 24HR Home Comfort Services Full time
Position Summary

An excellent opportunity exists within a reputable heating and air-conditioning firm, serving the Wisconsin and Northern Illinois regions. This role is integral to ensuring exceptional service delivery to clients while nurturing a culture of development and excellence.

Key Responsibilities
  • Manage incoming and outgoing communications with professionalism and efficiency.
  • Foster strong relationships with clients through effective dialogue.
  • Prioritize and address multiple inquiries to guarantee prompt resolutions.
  • Collaborate with colleagues to uphold company standards.
  • Engage in administrative tasks to assist departmental functions.
Required Qualifications
  • Fundamental computer proficiency.
  • A commitment to providing outstanding customer service.
  • A positive, team-oriented mindset.
  • Excellent communication and problem-solving skills.
  • Ability to adapt to new procedures.
  • Eligibility to work in the United States.
Employee Benefits
  • Comprehensive health, dental, and vision coverage.
  • Flexible working hours.
  • Opportunities for training and career progression.
  • 401(k) plan with employer matching.
  • Paid holidays and vacation time.