Operations Manager for Efficient Transportation Systems
4 weeks ago
Become a key player in our team of transportation experts at Transdev. Our Operations Managers are responsible for ensuring seamless daily operations, working closely with bus drivers and other staff to guarantee timely routes. Excellent communication skills are crucial for maintaining relationships with the public, while prioritizing safety and customer satisfaction.
What We Offer:
- A competitive salary of $25.00 per hour
- A dynamic, team-oriented environment
- A comprehensive benefits package including paid holidays, medical, vision, dental coverage, and 401(k) savings plan
About the Role:
- Consistently review routes for efficiency and implement adjustments as needed
- Maintain high route productivity levels
- Respond promptly to customer inquiries regarding vehicle locations, ETAs, and ride times
- Monitor emails and handle accordingly
- Provide exceptional customer service
Qualifications:
- High school diploma or equivalent
- Prior dispatch experience is preferred
- Excellent verbal and interpersonal skills
- Strong problem-solving and analytical abilities
- Excellent customer service skills
- Good communication skills
About Us:
We are Transdev, the largest private sector operator of passenger transit in North America, providing bus, rail, paratransit, and shuttle services. Our mission is to enhance quality of life through sustainable mobility solutions. As an equal employment opportunity employer, we welcome applicants from diverse backgrounds.
Job Type: Full-time
Pay Group: UC8
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