Retail Sales Lead

2 weeks ago

Grand Rapids, Michigan, United States Squishable Full time
About Squishable

Squishable is a dynamic and creative company that brings joy to people's lives through its adorable plush and lifestyle products. Our team is passionate about delivering exceptional customer experiences and building long-lasting relationships with our customers.

Job Summary

We are seeking a highly motivated and organized Retail Sales Lead to join our team. As a key member of our sales team, you will be responsible for driving sales growth, enforcing sales strategies, and providing exceptional customer service.

Key Responsibilities
  • Understand organizational objectives and make decisions in partnership with the Store Manager to align with Company priorities and values
  • Enforce sales strategies, initiatives, and growth across all categories
  • Productivity Management: hold self and sales team accountable for personal sales
  • Act as a brand ambassador in the local market/mall to drive brand loyalty and business
  • Solution-oriented and forward thinking in resolving customer issues; partner with Store Manager and/or District Manager/Regional Manager as appropriate
  • Develop both individual and team product knowledge skills-Stay up-to-date on all current Squishable in-store products
  • Assist in supervising the team on a daily, weekly, and monthly basis to meet goals and utilize Company tools; empower others and encourage individual growth
  • Able to provide feedback to others; coach performance to a higher standard; provide constructive feedback to Store Manager
Requirements
  • Two plus years of relevant supervisor experience in a high volume, fast-paced, challenging, and creative customer-facing environment
  • Passion for people A dynamic and engaged leader who has a passion for empowering, inspiring, motivating, teaching & developing team members
  • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment
  • Feedback is a gift Ability to receive and provide constructive feedback and recognition to every team member, to ensure we have an open and transparent culture of high-performance standards
  • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated, and driven
  • Teams Win Has to be a team player who fosters a collaborative and engaged teamwork environment
  • Willing to work a flexible schedule including early mornings, nights, overnights, weekends, and holidays as needed
  • Proficient with Microsoft Office Suite or related software
  • Ability to transport stock as may be required; lifting cartons up to 25 lb
What We Offer

We offer a competitive hourly rate of $15 and a dynamic work environment that values diversity, inclusivity, and teamwork. If you are a motivated and organized individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

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