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Pet Care Support Professional

1 week ago

Scottsdale, Arizona, United States National Veterinary Associates Full time
About the Role
National Veterinary Associates is seeking an experienced Animal Health Services Representative to join our team. As an Animal Health Services Representative, you will provide extraordinary service and experience for our clients and pets, communicate effectively between doctors, team members, and clients, manage incoming calls on a multi-line phone system, welcome and assist clients/pets arriving for appointments, schedule/confirm outpatient appointments and inpatient procedures, and maintain a clean environment in exam rooms, front desk, and lobby.

Key Responsibilities
Key responsibilities include managing incoming calls, welcoming and assisting clients/pets arriving for appointments, scheduling/confirming outpatient appointments and inpatient procedures, and maintaining a clean environment in exam rooms, front desk, and lobby. To be successful in this role, you must possess a love for both pets and people, previous client service experience in an animal hospital is required, and a knowledge of basic veterinary medicine is necessary. Additionally, you must be punctual and dependable, a self-starter, able to multitask, and remain professional in a fast-paced environment.

What We Offer
National Veterinary Associates offers a comprehensive benefits program including medical, dental, vision, a 401(k) with employer match, and paid time off (including sick time) for all eligible employees. We also provide uniform allowance, CE allowance and in-clinic training, pet care discounts, and employee assistance program.