Theatre Operations Manager

3 weeks ago


Williamsburg, Virginia, United States Marcus Theatres Full time
Theatre Operations Assistant Manager

As a Theatre Operations Assistant Manager at Marcus Theatres, you will play a vital role in ensuring the smooth operation of our theatres. Your primary responsibility will be to assist the General Manager in overseeing the day-to-day activities of the theatre, including supervising and motivating hourly theatre associates.

Key Responsibilities:

  • Assist in the development and implementation of theatre operations strategies to achieve business objectives.
  • Supervise and train hourly theatre associates to ensure excellent guest service and adherence to company policies and procedures.
  • Conduct daily balancing of drawers, reports, and safe, and ensure all necessary open and closing procedures are followed.
  • Assist in the management of internal inventory control, including daily soft counts, validation, and corrections.
  • Participate in the hiring, training, and development of staff to ensure a high-performing team.
  • Collaborate with the General Manager to achieve sales targets and drive revenue growth.
  • Ensure compliance with all corporate policies, rules, and procedures, as well as applicable federal, state, and local laws and regulations.

Requirements:

  • Minimum 18 years of age.
  • Supervisory experience in a high-volume movie theatre, retail, or hospitality environment.
  • Strong interpersonal, verbal, and written communication skills.
  • Ability to work a flexible schedule, including late evenings, weekends, and holidays.
  • Physical ability to lift up to 50 pounds and stand for long periods.

Education:

High school diploma or equivalent required. Ability to obtain food handling licenses as required by local/state laws.

License or Certification:

Ability to obtain any government and hospitality required license or certificate.

Work Environment:

The work environment is fast-paced and dynamic, with a focus on providing excellent guest service. The noise level is usually low to moderate, with occasional loud environments. Wearing a face mask is required during scheduled working hours.



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