Floor Staff Associate

3 weeks ago


Williamsburg, Virginia, United States Regal Entertainment Full time
{"Job Summary We are seeking a skilled and enthusiastic Floor Staff member to join our team at Regal Entertainment. As a key member of our theatre team, you will be responsible for providing exceptional service to our guests, ensuring a safe and enjoyable experience for all. Key Responsibilities * Provide excellent customer service to guests, responding to their needs and resolving any issues in a timely and professional manner * Operate the point-of-sale system, handling cash, credit card transactions, and other forms of payment * Maintain a clean and organized concession stand, restrooms, and other areas of the theatre * Assist with crowd control, directing guests to their auditoriums, and enforcing MPAA rating systems * Participate in regular cleaning and maintenance duties, including cleaning auditoriums and restrooms * Collaborate with other team members to achieve theatre goals and objectives Requirements * Completion of cast certification program as a cast member and as box office cashier or progress towards completion required * Ability to work a variable schedule, including evenings, weekends, and holidays * Excellent communication and interpersonal skills * Ability to lift up to 60 pounds and stand for long periods * Basic math skills and accuracy with handling cash and credit card transactions What We Offer * Competitive hourly rate * Opportunities for advancement and professional growth * A fun and dynamic work environment * Discounts on movie tickets and concessions If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity. Equal Employment Opportunity Regal Entertainment is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.
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