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Event and Guest Services Coordinator
2 months ago
Position Title: Event and Guest Services Coordinator
Location: North Carolina
Overview: The Event and Guest Services Coordinator plays a vital role in enhancing the living and learning experiences for residents and guests. This position is integral to the mission of providing a welcoming and inclusive environment through exceptional service and collaboration.
Key Responsibilities:
- Ensure readiness of residential accommodations for both residents and guests.
- Conduct regular evaluations of living spaces to maintain high standards.
- Collaborate effectively with housekeeping and maintenance teams to address needs.
- Manage inventory of supplies and equipment efficiently.
- Respond promptly and courteously to guest inquiries and requests.
- Oversee the servicing of linens and other guest supplies.
- Communicate effectively with guests and program coordinators.
- Provide additional logistical and administrative support to the team.
- Organize and manage logistics for isolation and quarantine housing as needed.
Additional Responsibilities:
This role requires handling sensitive information in compliance with relevant privacy laws and regulations. The position also entails being a Campus Security Authority and a Responsible Employee, necessitating training and adherence to reporting protocols.
Work Schedule: Flexibility is essential, as this position involves evening and weekend hours to meet operational needs.
Qualifications:
Minimum: A Bachelor's degree or an equivalent combination of education and experience.
Preferred: Two or more years of experience in hospitality or a related field.
Skills:
- Strong attention to detail and ability to work independently.
- Capacity to manage multiple deadlines in a dynamic environment.
- Physical ability to navigate stairs and lift up to 25 pounds.
Equal Opportunity: The organization is committed to diversity and inclusion, providing equal employment opportunities without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, disability status, or veteran status.
