Service Manager
4 days ago
Drive Business Growth with Fuchs Lubricants
At Fuchs Lubricants, we're committed to delivering efficient lubrication solutions that help our customers move forward. As a Service Manager, you'll play a vital role in driving the execution of our digital and service solutions under the Smart Services product line in the US.
Your Key Responsibilities:
- Manage Smart Services accounts, ensuring our service performance meets customer expectations.
- Oversee compliance with service provision KPIs and divisional Smart Goals.
- Lead a team of service supervisors and technicians, providing technical guidance and support.
- Develop new business opportunities with existing and new customers, leveraging Smart Service and Product solutions.
- Assist in hiring, onboarding, and training of Service Technicians.
- Meet and exceed fiscal targets assigned to your territory.
- Cultivate strong team relationships, promoting team member development and retention.
Requirements:
- Bachelor's Degree in an Engineering discipline.
- Exceptional communication and computer skills (MS Office).
- Strong customer service focus and technical knowledge of industrial process operations.
- Ability to travel approximately 50%.
- Previous supervisory experience.
Join our team and be part of a dynamic organization that values innovation and customer satisfaction.
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