Power Equipment Maintenance Specialist

2 weeks ago

Jackson, Mississippi, United States Concentric LLC Full time
Job Overview

Concentric LLC stands as a premier national provider of industrial power services, specializing in forklift and critical power solutions, along with maintenance offerings that guarantee seamless and sustainable facility energy. Our hallmark solutions, Guaranteed POWER and Perpetual POWER, are pioneering advancements that enhance reliability, sustainability, and safety, addressing the energy challenges faced by facility managers. We support a diverse range of sectors including data centers, manufacturers, utilities, and more, in building resilience within their power infrastructures while navigating the energy transition with minimized risk.

Position Summary

The Power Equipment Maintenance Specialist is tasked with the inspection, upkeep, and repair of motive power systems. This role involves executing fundamental troubleshooting, performing repairs both in the field and at our facilities, and addressing customer requirements promptly.

Core Responsibilities:

  • Conduct routine preventive maintenance.
  • Diagnose issues in battery and charger systems.
  • Carry out repairs at client sites and Concentric facilities.
  • Provide timely responses to client inquiries, demonstrating exceptional customer service.
  • Complete all work orders and documentation in accordance with Concentric's standard operating procedures.
  • Adhere to safety protocols and work independently or collaboratively in a professional manner.
  • Undertake additional tasks as directed by management.

Performance Metrics:

· A performance scorecard reflecting metrics such as safety, efficiency, work order completion, customer satisfaction, and problem resolution.

· Effective time management skills, achieving over 90% billable time to clients.

· Management feedback on attitude, commitment, teamwork, and eagerness to acquire new skills.

· Additional key performance indicators as established by Concentric leadership, contributing positively to customer and company outcomes.

Employee Benefits

At Concentric, we recognize that Our People are our greatest asset, enabling us to deliver outstanding customer service. We provide a comprehensive benefits package, including:

  • Competitive compensation with potential incentives and overtime for hourly staff.
  • Comprehensive benefits starting from day one, including medical, dental, vision, life insurance, and disability coverage.
  • 401K plan with matching contributions.
  • Eight paid holidays annually.
  • Full-time employees receive 128 hours of paid time off each year.
  • Opportunities for training and mentorship from industry experts.
  • Paths for career advancement.

Benefits are subject to change. For details, please consult with an HR representative. In case of discrepancies between this information and official plan documents, the plan documents will prevail.

Qualifications:

· High School diploma or GED required; an Associate Degree or equivalent experience is preferred.

· Ability to pass a background check and drug screening.

· Familiarity with basic AC and DC electrical/electronic principles.

· Strong communication, analytical, and problem-solving skills.

· Capacity to organize work independently with minimal supervision.

· Ability to collaborate with individuals from diverse backgrounds and needs.

· Proficient in articulating ideas clearly to both internal and external stakeholders.

· Capability to foster strong workplace relationships with a focus on customer satisfaction.

· Willingness to adapt to a dynamic work environment.

· Experience in a material handling setting is advantageous but not mandatory.

· Occasional travel within the designated area is expected, with most nights spent at home.

· A valid driver's license is required; a CDL is a plus but not essential.

· Openness to working occasional overtime.

*This job description may be revised at any time.

Physical Requirements

The physical demands outlined here represent those that must be met by an employee to successfully execute the essential functions of this role. Reasonable accommodations may be made for individuals with disabilities. While performing the duties of this position, the employee is regularly required to wear appropriate Personal Protective Equipment (PPE), handle tools, and communicate effectively. Frequent walking and reaching are necessary, with occasional requirements to stand, stoop, kneel, crouch, or crawl. The employee may need to lift and/or move up to 100 pounds. Specific vision abilities required include close vision and the ability to adjust focus. Employees must maintain a high level of situational awareness due to the nature of the work environment.

Work Environment

The characteristics of the work environment described here are representative of those encountered while performing the essential functions of this role. Reasonable accommodations may be made for individuals with disabilities. Work is conducted in various settings, including client locations and company facilities, often alongside co-workers. Exposure to live electrical components is common, and the noise level is typically moderate.

Concentric LLC considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.

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