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Assistant Community Manager
2 months ago
Job Summary:
The Assistant Community Manager is a key member of the leasing and marketing team, responsible for supporting the Community Manager in the day-to-day operations of the leasing office. This role involves overseeing the leasing team, managing marketing efforts, and ensuring that all company standards are being followed.
Key Responsibilities:- Leasing Team Oversight: Assist the Community Manager in overseeing the leasing team, providing training and ensuring that all company standards are being followed.
- Marketing Efforts: Support the leasing consultants in the leasing of apartments, ensure that Fair Housing guidelines are followed, and maintain lease files and computer records for the community.
- Community Events: Plan and carry out all campus events, promotions, print and online advertising, and maintain the community's goal board and fill in properly as leasing occurs.
- Administrative Duties: Perform administrative duties as assigned by the Community Manager, including maintaining the integrity of all social media outlets for the community.
- Training and Development: Train all staff members on proper leasing techniques and resident service, and evaluate unit prices in accordance with the market and budgeted goals.
- Education: Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
- Skills: Knowledgeable in Microsoft Word/Excel/Entrata, excellent customer service and negotiation skills, able to lead, manage and train others, patient, even-tempered and works well under pressure.
This role requires a high degree of professionalism and demeanor, with a strong ability to work in a fast-paced environment and meet deadlines. The Assistant Community Manager must be able to maintain confidentiality and follow directions from a supervisor.
