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Customer Service Ambassador
2 months ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Ultimate Staffing. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.
Key Responsibilities- Customer Service: Respond to customer inquiries, concerns, and complaints in a professional and timely manner.
- Issue Resolution: Investigate and resolve customer issues in a fair and efficient manner.
- Product Knowledge: Provide accurate information about our products and services to customers.
- Order Processing: Assist customers with placing orders and processing returns.
- Record Keeping: Maintain detailed and accurate records of customer interactions.
- Team Collaboration: Work collaboratively with team members to ensure high-quality customer service and satisfaction.
- Communication Skills: Excellent verbal and written communication skills.
- Interpersonal Skills: Strong interpersonal skills with the ability to build rapport and trust with customers.
- Problem-Solving Skills: Ability to think critically and resolve customer issues in a fair and efficient manner.
- Technical Skills: Proficiency in Microsoft Office Suite and experience with CRM software is a plus.
- Education: High school diploma or equivalent; Bachelor's degree preferred.
- Experience: 2+ years of experience in a customer service role.
- Competitive Pay: Competitive pay up to $22/hr.
- Health Insurance: Comprehensive health, dental, and vision insurance.
- Paid Time Off: Generous paid time off and holidays.
- 401(k) Plan: 401(k) plan with company match.
- Professional Development: Opportunities for professional development and career advancement.
- Work-Life Balance: Flexible schedules to accommodate your needs.
At Ultimate Staffing, we value our employees and strive to create a supportive and inclusive workplace. We believe in work-life balance and offer flexible schedules to accommodate your needs. As a member of our team, you will have the opportunity to grow your career and make a meaningful impact on our customers.