Full-Time Customer Service Position

4 weeks ago


Las Vegas, Nevada, United States Fasteners, Inc. Full time
About Us

Fasteners Inc. is a leading provider of construction supplies and industrial tools. We are passionate about delivering exceptional customer service and providing high-quality products at competitive prices.

Job Description:

The Customer Service Representative will be responsible for handling customer inquiries, processing orders, and resolving issues in a timely and professional manner. This role requires excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team.

Key Responsibilities:
  • Handle customer calls, emails, and other inquiries in a professional and courteous manner.
  • Process orders and handle customer transactions efficiently.
  • Provide accurate information about products and services to customers.
  • Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction.
Requirements:
  • High school diploma or equivalent required; bachelor's degree preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Basic computer skills and proficiency in Microsoft Office.
Salary and Benefits:

We offer a competitive salary of $60,000 per year, plus benefits including medical, dental, and vision insurance, 401(k) plan with company match, and opportunities for advancement and professional growth.



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