Patient Experience Coordinator

3 weeks ago


Madison, Wisconsin, United States Midline Vision Group LLC Full time

**Job Description:** Patient Experience Coordinator

Midline Vision Group LLC seeks a skilled Patient Experience Coordinator to lead our efforts in delivering exceptional patient experiences in our eye care center. This role is ideal for someone with prior experience in healthcare or retail, who is passionate about providing top-notch customer service.

**Salary Range:** $55,000 - $75,000 per year

**Responsibilities:

  • Develop and implement strategies to improve patient satisfaction and loyalty
  • Collaborate with staff to ensure seamless patient flow and excellent customer service
  • Analyze data to identify areas for improvement and develop corrective actions

**Requirements:

  • High school diploma or equivalent required; 1-2 years of experience in healthcare or retail environment preferred
  • Prior experience in medical fields or retail sales is highly valued
  • Strong analytical and problem-solving skills

**Benefits:

  • Competitive salary and benefits package
  • Ongoing training and professional development opportunities
  • Collaborative and dynamic work environment


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