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Dental Front Desk Coordinator

1 month ago

Sausalito, California, United States Marin City Health and Wellness Center Full time
Job Summary

The Front Desk Coordinator for Dental Services at Marin City Health and Wellness Center is responsible for providing exceptional patient care and administrative support to our dental team. This role requires a friendly and service-oriented individual who can effectively manage multiple tasks and prioritize patient needs.

Key Responsibilities
  • Greet patients and staff in a welcoming manner, ensuring a positive experience for all.
  • Schedule patient appointments and manage the dental schedule to ensure efficient use of time.
  • Process patient payments and manage the cash handling process.
  • Verify patient demographic and insurance information to ensure accurate billing and payment.
  • Assist with patient registration and intake, ensuring all necessary forms are completed and signed.
  • Provide backup support to the reception team, answering incoming calls and responding to patient inquiries.
  • Record no-shows and cancellations, and route patient messages to the appropriate clinical staff.
  • Perform other administrative tasks as directed by the dental team leader.
Requirements
  • High school diploma or equivalent required.
  • Experience working in a medical or dental office setting preferred.
  • Knowledge of standard office policies and procedures.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Basic computer skills and proficiency in Microsoft Office.
Work Environment

The Front Desk Coordinator will work in a dynamic and patient-centered environment, with a focus on providing exceptional care and service to our patients. The ideal candidate will be a team player who is committed to delivering high-quality results and exceeding patient expectations.