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Dental Front Desk Coordinator

1 month ago

Sausalito, California, United States Marin City Health and Wellness Center Full time
Job Summary

We are seeking a highly organized and customer-focused Front Desk Coordinator to join our team at Marin City Health and Wellness Center. The ideal candidate will have excellent communication skills, be able to multitask, and have a strong attention to detail.

Key Responsibilities
  • Provide exceptional customer service to patients and staff
  • Schedule patient appointments and follow up visits
  • Process medical sliding fee scale applications and collect co-payments
  • Verify demographic and insurance information in the EHR system
  • Ensure accurate and thorough registration and other forms are completed and signed by patients
  • Assist with patient reception and client intake
  • Monitor patient flow from front desk to back office
  • Follow all procedures in the Sliding Fee Policy and properly document all required steps
  • Maintain the appearance of waiting areas and reception desk
  • Provide backup support to Receptionists as needed
Requirements
  • High school diploma or equivalency
  • Knowledge of standard office policies and procedures
  • Experience working on computers and typing/keyboarding speed of at least 40 WPM
  • Positive attitude, team player, and ability to take directions from supervisor
  • Understanding and promotion of the mission, vision, and values of the health center
  • Sensitivity to the needs and situation of multi-cultural population from a variety of income levels
  • Ability to manage multiple tasks and provide excellent customer service
Work Environment

The noise level in the work environment is usually moderate.