Customer Service Coordinator
2 weeks ago
We are seeking a highly skilled Customer Service Coordinator to join our team at Penske Truck Leasing. As a key member of our service department, you will be responsible for working with customers to schedule preventative maintenance requests, coordinate outside repairs, and plan and manage the shop work plan.
Key Responsibilities- Develop daily and weekly workforce plans to maximize customer service and productivity.
- Communicate with customers regarding maintenance updates, including changes to schedule or work, billing concerns, or to resolve service issues.
- Ensure all Penske Rental units are maintained and prepared for customers.
- Hold vendors accountable for quality and adherence to schedule for outside work.
- Provide exceptional customer service to ensure customer satisfaction and loyalty.
- 2 years of customer service experience required.
- At least 1 year of hands-on mechanical experience required.
- 2 years of supervisory experience preferred.
- High School diploma or equivalent required.
- Associates Degree, Technical School Degree, or Bachelors Degree preferred.
Penske offers a competitive wage and great benefits, including a shift differential of $3/hour for second shift. We also provide opportunities for training and development to help you grow your career.
Why Penske?Penske is a leading provider of transportation services, and we are committed to providing our customers with exceptional service and support. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.
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Customer Service Coordinator
3 weeks ago
Colorado Springs, Colorado, United States Penske Full timeJob SummaryPenske is seeking a highly skilled Customer Service Coordinator to join our team. As a key member of our service department, you will be responsible for scheduling preventative maintenance requests, coordinating outside repairs, and planning and managing the shop work plan.Key ResponsibilitiesDevelop daily and weekly workforce plans to maximize...
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Customer Service Coordinator
2 weeks ago
Colorado Springs, Colorado, United States Penske Truck Leasing Full timeAbout the RoleWe are seeking a highly skilled Customer Service Coordinator to join our team at Penske Truck Leasing. As a key member of our service department, you will be responsible for working with customers to schedule preventative maintenance requests, coordinate outside repairs, and plan and manage the shop work plan.Key ResponsibilitiesDevelop daily...
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Customer Service Coordinator
2 weeks ago
Colorado Springs, Colorado, United States Penske Truck Leasing Full timeJob SummaryPenske is seeking a highly skilled Customer Service Coordinator to join our team. As a key member of our service department, you will be responsible for scheduling preventative maintenance requests, coordinating outside repairs, and planning and managing the shop work plan.Key Responsibilities:Develop daily and weekly workforce plans to maximize...
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Customer Service Coordinator
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