Automotive Customer Service Representative

1 week ago


Tyler, Texas, United States Classic Toyota Full time

At Classic Toyota, we are seeking a skilled Automotive Customer Service Representative to join our service department. This is an excellent opportunity for individuals who possess exceptional communication and problem-solving skills. As a representative of our dealership, you will be the first point of contact for customers, providing top-notch customer service and ensuring their needs are met.

The estimated salary for this role is $55,000 - $65,000 per year, depending on experience. In addition to a competitive salary, we offer a comprehensive benefits package, including health, dental, and vision insurance, as well as a 401K plan and paid vacations.

As a key member of our service team, your responsibilities will include:

  • Greeting customers promptly and courteously
  • Listening to customers' concerns and translating repair needs to technicians
  • Upselling additional services using low-pressure methods
  • Providing accurate estimates and explaining repairs to customers
  • Ensuring all work is complete and notifying customers when vehicles are ready for pick-up

We are committed to maintaining high standards of customer satisfaction, with a focus on providing exceptional service and building long-term relationships. If you are passionate about delivering outstanding customer experiences and have a strong desire to excel in a fast-paced environment, we encourage you to apply.



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