Customer Service Representative
7 days ago
We are seeking a highly motivated and customer-focused Member Services Representative to join our team. This role is ideal for individuals who are passionate about delivering exceptional service and creating a welcoming environment for our members and guests.
The successful candidate will be responsible for providing outstanding customer service, handling membership sales, and promoting our club's facilities and services. If you have a strong commitment to customer satisfaction and a passion for fitness, we encourage you to apply.
Responsibilities:
- Greet all members and guests with a smile and enthusiasm.
- Assist with membership sales, retail, and tanning product sales.
- Promote membership privileges, including group fitness classes and small group training.
- Deliver on new member enrollment expectations, including guest conversion and Peaks standards.
Requirements:
- 1 year of experience in a service-oriented position preferred.
- Ability to communicate effectively and demonstrate proficiency in reading and writing skills required.
- CPR/AED certification required (can be obtained within 30 days of hire).
Compensation:$12-14/hour + Commission
Benefits:
- PTO
- Subsidized health insurance coverage (health, dental, vision) for full time positions
- Basic Life and AD&D
- HSA
- Short-term disability
- Free gym membership
Travel:No travel required.
Equal Opportunity Employer.
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