Retail Customer Experience Manager

3 weeks ago


Arlington, Virginia, United States TJ Maxx Full time
Customer Experience Supervisor at T.J. Maxx

As a Customer Experience Supervisor at T.J. Maxx, you will be responsible for promoting an exceptional customer experience. Your key responsibilities will include:

Key Responsibilities:
  • Oversee a team of Associates at the front of store to ensure a seamless customer experience.
  • Train and coach Associates on personalizing the customer experience while promoting loyalty programs.
  • Address customer concerns and issues promptly and professionally.
  • Coordinate breaks for all Associates to ensure a positive and productive work environment.

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Supervisor. If you have a passion for delivering exceptional customer service and leading a team, we encourage you to apply.



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