Rehabilitation Services Coordinator

5 days ago

Hastings, Minnesota, United States Allina Health Full time

Job Summary:

Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career.

Key Position Details:

  • 1.0 FTE
  • 8 & 12-hour combo, day / evening shifts
  • Hours: 630a - 3p
  • No weekend rotation or major holidays
  • Outpatient therapy clinic is located inside a YMCA building

Job Responsibilities:

The Rehabilitation Services Coordinator is the first point of contact for patients or clients receiving services in the Courage Kenny Rehabilitation Institute. Ensuring the check-in process, department records and demographic information is complete and accurate. Scheduling appointments for future visits.

Key Responsibilities:

  • Scheduling:
    • Schedules and/or reschedules patient appointments, procedures, diagnostic tests and other related appointments.
    • Enters all scheduling documentation in the electronic medical record.
    • Registers patients, verifies insurance and obtains prior authorizations as needed.
    • Creates, deletes and modifies schedule versions and calendars to reflect changes in Therapist schedules.
    • Arranges interpreter services for patients as needed.
  • Administrative Department Support:
    • Provides department reception, patient check-in and telephone coverage, routing messages accordingly.
    • Organizes and maintains department records, manuals and patient education materials.
    • Participates in completion of patient data reporting requirements and compliance with regulatory standards.
    • Creates and maintains all training materials for new and current employees.
    • Assists physicians with reimbursements/expense reports, physician credentialing, charge capture and medical records.
  • Provide Department Support:
    • Maintains governmental payor logs, including faxing.
    • Updates patient charts.
    • Assists department with sending email communication related to initial patient assessments.
  • Chart Preparation:
    • Analyzes patient records to determine if outside documents are needed.
    • Contacts document source, obtains records, scans and index into the electronic medical record.
  • Other Duties:
    • Performs other duties as assigned.

Required Qualifications:

  • Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description.

Preferred Qualifications:

  • High school diploma or GED.
  • Customer service experience.

Physical Demands:

  • Sedentary.
  • Lifting weight: Up to 10 lbs. occasionally, negligible weight frequently.

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