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Substance Abuse Case Coordinator

2 months ago

San Mateo, California, United States Horizon Services, Inc. Full time
Job Overview

Position: Case Manager
Location: Palm Avenue


About Horizon Services, Inc.

Established in 1974, Horizon Services, Inc. (HSI) is a nonprofit organization dedicated to providing addiction treatment aimed at alleviating substance use-related challenges for individuals from diverse backgrounds, including those from marginalized communities. Our core values—Integrity, Respect, Diversity, and Quality—guide our efforts in delivering residential treatment, withdrawal management, and sobering programs to support the health and well-being of women, men, youth, LGBTQ, and BIPOC clients.


Your Impact

As a Case Manager, you will play a crucial role in transforming the lives of individuals facing substance abuse challenges, often accompanied by co-occurring conditions. This position allows you to enhance your skills in compassionate care, crisis intervention, and de-escalation within a supportive and inclusive environment. You will provide essential substance abuse treatment to individuals at a pivotal moment in their recovery journey, helping them transition from hopelessness to a place of empowerment and potential.


Key Responsibilities
  • Deliver case management services to clients at the Detoxification Center.
  • Assist staff in coordinating all client withdrawal management needs.
  • Schedule and arrange medical, psychiatric, and continuing care appointments for clients.
  • Conduct ASAM screenings and referral assessments as necessary.
  • Maintain accurate documentation in the Electronic Health Record system.
  • Ensure compliance with case management billing practices.
  • Provide timely crisis intervention as required.
  • Engage with clients daily to assess their case management and referral needs.
  • Participate in consultations with relevant county agencies regarding ASAM and other requirements.
  • Foster positive relationships with community providers and managed care organizations.
  • Contribute to case management training during monthly staff meetings.
  • Provide clients with educational resources and information on continuing care options.
  • Exhibit sound decision-making skills on a daily basis.
  • Utilize technology for effective communication with peers and supervisors.
  • Assist with data entry into the EHR system as needed.
  • Maintain a foundational understanding of medications utilized by clients.
  • Drive program vehicles when necessary.
  • Perform additional duties as assigned by the Program and Personnel Manager.

Qualifications
  • Registered or certified with a State AOD certifying body such as CCAPP, CADTP, or CAADE.
  • Valid California driver's license with a clean driving record and car insurance.
  • Current CPR/First Aid certification is desirable.
  • Compliance with drug testing requirements upon hire.
  • Adherence to COVID-19 vaccination mandates for healthcare organizations.
  • TB Test clearance.

Compensation and Benefits

We offer a comprehensive benefits package for all full-time and part-time employees working over 20 hours per week, including:

  • 100% coverage of medical, dental, life, and LTD for employees, with 50% coverage for dependents.
  • Paid time off and holiday pay.
  • Retirement benefits after six months of service.
  • Opportunities for training and continuing education.

Join a team of dedicated, compassionate professionals committed to making a meaningful impact in the lives of others.


Salary: $28.00-$30.00/hr based on experience and qualifications.


Horizon Services, Inc. is an Equal Opportunity Employer.