Culinary Team Lead

1 week ago


Fort Worth, Texas, United States CAVA Full time
About CAVA

CAVA is a rapidly growing brand that is passionate about serving delicious and healthy food to our customers. We are committed to providing an exceptional dining experience and are looking for talented individuals to join our team.

Job Summary

We are seeking a Guest Experience Manager to join our team. The Guest Experience Manager will be responsible for ensuring that our customers have an exceptional dining experience. This includes managing the front-of-house operations, providing excellent customer service, and maintaining a clean and welcoming environment.

Key Responsibilities
  • Manage the front-of-house operations, including managing staff, scheduling, and inventory.
  • Provide excellent customer service, ensuring that customers have an exceptional dining experience.
  • Maintain a clean and welcoming environment, including ensuring that the restaurant is clean and well-maintained.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with the kitchen team to ensure that food is prepared to a high standard and that customers receive their orders in a timely manner.
  • Manage conflicts and complaints in a professional and courteous manner.
Requirements
  • 2+ years of experience in a restaurant or hospitality environment.
  • Excellent customer service skills and a passion for delivering exceptional customer experiences.
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
  • Strong communication and interpersonal skills.
  • Ability to work a flexible schedule, including evenings and weekends.
What We Offer
  • A competitive salary and benefits package.
  • The opportunity to work for a rapidly growing brand with a passion for serving delicious and healthy food.
  • A fun and dynamic work environment with a team of talented and passionate individuals.
  • Opportunities for career advancement and professional development.

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