Residential Support Staff Member

4 days ago

Morristown, New Jersey, United States Homeless Solutions Full time
Job Title: Residential Support Staff

Homeless Solutions is seeking a dedicated and compassionate Residential Support Staff to join our team. As a key member of our Residential Support Division, you will play a vital role in providing client services and ensuring the safe and effective operation of our Shelter facilities.

Job Summary

The Residential Support Staff will be responsible for providing administrative support to management, answering and directing callers and on-site visitors, and referring callers to resources. This role will also involve working with Case Management Staff to understand individual needs and services for shelter clients, as well as performing various tasks such as routine paperwork, daily census/attendance sheets, and maintaining medication delivery logs.

Responsibilities
  1. Provide administrative support to management, including answering and directing callers and on-site visitors.
  2. Work with Case Management Staff to understand individual needs and services for shelter clients.
  3. Perform routine paperwork, daily census/attendance sheets, and maintain medication delivery logs.
  4. Transportation lists, greet and admit guests, volunteers, and visitors according to HSI procedures.
  5. Conduct wellness checks for staff, guests, and visitors.
  6. Prepare communication log and daily flow report.
  7. Follow up with RSS and Facilities Management to ensure maintenance requests are completed in a timely manner.
  8. Provide physical and client-related tasks, including enforcing basic hygiene, conducting drug and alcohol testing, and conducting searches for contraband.
  9. Perform regular security checks and monitor approved smoking areas.
  10. Monitor rooms/common areas nightly for cleanliness and assign chores and supervise completion.
  11. Provide guest transportation and perform regular basic cleaning protocols to facilitate a healthy physical environment.
  12. Assist Volunteers and the Volunteer Manager at meal times and/or prepare meals when necessary.
  13. Cross-train with Transitional Housing Residential Support Staff to provide coverage when needed.
  14. Provide clerical assistance for programs in support of case management staff as requested.
  15. Contact police, fire, and rescue personnel in an emergency.
  16. Refer all media to HSI CEO.
  17. Participate in staff meetings and in-service training.
  18. Exhibit strong personal accountability and awareness of and adherence to company standards, policies, procedures, and processes in all aspects of employment with HSI.
  19. Clearly communicate issues, concerns, or recommendations regarding clients or operational issues to the RSS Division Manager or Case Management Staff.
  20. Respond professionally to the need for flexibility in response to organizational changes.
Requirements
  1. High School Diploma.
  2. Knowledge, skills, and abilities:
  3. Good oral, written, and basic computer skills.
  4. Regular and predictable attendance and reliable transportation are required during the scheduled hours for this position.
  5. Physically capable of lifting and carrying supplies, up to 30 pounds.
  6. Ability to occasionally move about inside the residential housing facility, including navigating stairs and ramps.
  7. Ability to perform the responsibilities of this role on site at all HSI facilities.
  8. Clarity of vision at close and long range.
  9. Mental Health Care and/or Administrative experience is a plus.
  10. Experience working in a shared living environment is a plus.
  11. Flexible schedule is a plus.
Benefits

Full-time permanent staff of Homeless Solutions are eligible to enroll in fully paid medical, dental, and life insurance coverage plans in accordance with HSI policies. In addition, all staff are eligible immediately upon hiring to participate in a 401k retirement savings plan, including up to a 6% company-paid match. Generous PTO plans include paid personal, vacation, and sick leave as well as 10 floating holidays annually.

HSI is an equal opportunity employer, and we appreciate and celebrate the diversity of our staff. We believe that diversity not only includes race and gender but also age, disability status, veteran status, sexual orientation, religion, and many other parts of an individual's identity. HSI recruits, hires, trains, promotes, compensates, and administers all policy and actions with equal opportunity for all employees and applicants. The points of view of all of our staff are important, and supporting a culture of inclusion is everyone's responsibility. The Residential Support Staff will have the opportunity to be part of positive change in the lives of the residents in our communities.

Rate of pay starts at $15.50 per hour.

Available shifts daily from 4:00 pm to midnight.

All applications must be made through the following link:

  • Satisfactory results of applicable periodic background checks are a requirement.
Job Posted by ApplicantPro

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