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Tanning Salon Operations Manager Trainee

2 months ago

Roanoke, Virginia, United States Sun Tan City - FasTan Full time
Benefits:
  • 401(k) matching
  • Performance-based bonuses
  • Competitive salary structure
  • Dental coverage
  • Health insurance options
  • Career advancement opportunities
  • Comprehensive training & development programs
  • Vision coverage
Company Overview
Sun Tan City is a prominent family-owned chain of tanning salons, boasting around 250 locations across 20 states. As a key member of the Glow Brands family, which includes Sun Tan City, Planet Fitness, and Buff City Soap, our headquarters are situated in Louisville & Elizabethtown, Kentucky. We manage over 350 locations and employ more than 2200 dedicated individuals.
At Sun Tan City, our mission is to empower clients with confidence. Whether preparing for a special event or enhancing everyday life, we guide clients in selecting the optimal tanning solutions, ensuring they look and feel their best. Plus, our employees enjoy complimentary tanning services. Our salons are vibrant workplaces filled with enthusiastic team members who are passionate about customer service. If this resonates with you, we encourage you to explore opportunities with us.

Job Summary
The Tanning Salon Operations Manager Trainee plays a crucial role in driving salon performance, delivering exceptional client service, and upholding operational excellence to meet or exceed established productivity targets. This individual will oversee and mentor Tanning Consultants to achieve organizational objectives and will exemplify best practices in all operational aspects.

Key Responsibilities:
Essential duties and responsibilities include, but are not limited to:
  • Oversee and manage daily salon operations in a dynamic environment.
  • Lead by example in creating a client-focused experience and achieving personal sales goals.
  • Maintain a professional and impeccably clean salon atmosphere.
  • Set clear goals and objectives for team members.
  • Provide coaching, training, and constructive feedback to enhance team performance.
  • Generate sales reports, manage inventory, and assist with additional salon management tasks.
  • Support the Salon Director in managing revenue and expenses effectively.
  • Help maintain appropriate staffing levels to ensure optimal productivity and outstanding customer service while managing labor costs.
  • Availability to work evenings and weekends.
  • Ability to commit to a 5-day workweek with approximately 35 to 45 hours per week, depending on employment status.
Qualifications:
  • Experience in management and/or sales is required.
  • Background in the beauty industry and/or customer service is preferred.
  • Basic computer proficiency (ability to use Word, Excel, and Outlook).
  • Capability to manage effectively in a fast-paced environment, handling multiple tasks simultaneously.
  • Understanding of client service techniques and operational practices.
  • Strong problem-solving and organizational skills.
  • Excellent leadership abilities, with a focus on coaching and mentoring.
  • Team-building skills.
  • Ability to prioritize tasks and delegate responsibilities.
Physical Requirements:
  • Ability to stand and walk for extended periods.
  • Ability to bend to clean tanning equipment.
  • Capability to lift or assist in lifting heavy items.
  • Ability to bend down to pick up items from the floor.
  • Ability to perform cleaning tasks, including dusting, sweeping, mopping, and scrubbing.