Restaurant Operations Manager

24 hours ago


Dover, Delaware, United States Taco Bell Full time
Job Title: Associate Restaurant Manager

Are you a motivated and experienced restaurant professional looking for a new challenge? Do you have a passion for delivering exceptional customer service and driving sales growth? We are seeking an Associate Restaurant Manager to join our team at Taco Bell in Dover, DE.

Job Summary:

The Associate Restaurant Manager will serve as the assistant to the Restaurant General Manager and provide additional management coverage of operating hours and direct supervision of operations in an individual restaurant. This role will be responsible for driving excellence in customer service, maintaining company standards in product and facility specifications, and supervising food handling procedures and operational processes.

Key Responsibilities:
  • Drive customer-focused culture by serving as a role model in resolving customer issues and training managers and crew to meet or exceed customer service standards.
  • Develop and drive restaurant annual operating plans, analyzing sales, labor, inventory, and other controllable accounts on a continual basis and taking corrective action to meet or achieve margin and sales growth targets.
  • Ensure that facilities and equipment are maintained to Company standards, monitoring inventory, food preparation, and order fulfillment daily to ensure adherence to company standards.
  • Direct all restaurant-level HR activity, including crew hiring decisions, learning zone planning and execution, performance management, compensation, employee relations issues up to and including termination, and providing hands-on training for management staff in advanced learning zone modules.
Requirements:
  • High school diploma or GED.
  • Supervisory experience in either a food service or retail environment.
  • Demonstrated ability to maintain financial controls and coach and train hourly employees.
  • Proven ability to drive customer satisfaction, financial performance, and employee satisfaction.
What We Offer:

Taco Bell offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced restaurant professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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