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Part-Time Customer Service Representative

2 months ago


aiea, United States Currency Exchange International Full time
About Currency Exchange International

Currency Exchange International is a leading provider of foreign exchange services, dedicated to delivering exceptional customer experiences and innovative solutions to meet the evolving needs of our clients.

Job Summary

We are seeking a highly motivated and customer-focused Part-Time Customer Service Representative to join our team at our kiosk located at the Pearlridge Center in Aiea, HI. As a key member of our team, you will be responsible for providing exceptional customer service, processing transactions with accuracy and efficiency, and maintaining a professional image in our store.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Process transactions with accuracy and efficiency, handling cash, credit card, and other payment methods.
  • Maintain a professional image in our store, adhering to our company's values and standards.
  • Work collaboratively with colleagues to achieve sales and customer satisfaction goals.
  • Stay up-to-date on company policies, procedures, and product knowledge to provide informed and accurate information to customers.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Basic computer knowledge and ability to learn new systems.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask.
  • Availability to work weekends and some weekdays, approximately 16-24 hours per week.
Benefits
  • Competitive hourly rate.
  • Opportunities for professional growth and development.
  • Commuter reimbursement.
  • 401K plan.
  • Tuition assistance.
  • Holiday pay.
  • Sick time.
Equal Opportunity Employer

Currency Exchange International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, any other non-merit based factor or any other characteristic protected by applicable federal, state or local laws.