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Client Engagement Associate

2 months ago

Tracy, California, United States Restoration Hardware Full time
Position Overview:
As a Customer Experience Associate at Restoration Hardware, your primary responsibilities will include:
  • Assisting clients in locating their desired merchandise while delivering outstanding service.
  • Ensuring the store environment is clean, organized, and visually appealing.
  • Accurately processing transactions to enhance customer satisfaction.
  • Collaborating with colleagues to meet and exceed sales objectives.
  • Keeping informed about product offerings and industry trends to better serve customers.
  • Addressing customer inquiries and resolving complaints in a timely and professional manner.
Key Responsibilities:
1. Provide exceptional customer service to enhance the shopping experience.
2. Maintain store presentation standards.
3. Process sales transactions with precision.
4. Work as part of a team to achieve business goals.
5. Stay knowledgeable about products and services.
6. Handle customer feedback with care and professionalism.