Technical Support Specialist Internship
3 weeks ago
We are seeking a talented IT Support Center Intern to join our Information Technology team at Heaven Hill Brands. As an intern, you will have the opportunity to work on exciting projects, gain hands-on experience, and develop valuable skills in IT support and management.
In this role, you will assist with the IT ticketing system, support first-level user/equipment, assist with inventory management, and support various IT projects. You will also have the chance to work on specific projects such as Azure Inventory and Ticketing System Refresh.
Key Responsibilities:
- Work closely with the IT team to resolve technical issues and improve processes.
- Assist in the installation, testing, and configuration of new hardware and software.
- Maintain accurate records of IT inventory and compare them to Intune assets.
- Collaborate with the team to identify areas for improvement and implement changes.
- Develop and deliver a presentation to Executive Leadership Team at the end of your internship experience.
Requirements:
- Current enrollment in an Information Technology Management, Information Systems, Computer Science, MIS, or related degree program.
- Strong technical skills in ticketing systems, Microsoft Office, Intune, Azure, and Active Directory.
- Excellent communication and problem-solving skills.
Benefits:
- Paid internship with opportunities for growth and development.
- Collaborative and dynamic work environment.
- Chance to work on real-world projects and make a meaningful contribution.
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