Bar Server
3 days ago
About the Role
We are seeking a skilled and enthusiastic Bar Server to join our team at Loews Kansas City Hotel. As a Bar Server, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.
Key Responsibilities
- Maintain current knowledge of all menu offerings, including ingredients, preparation methods, and presentation.
- Set up assigned station with all required supplies, ensuring a seamless service experience.
- Greet guests in a polite and professional manner, adhering to Loews standards.
- Suggestively sell menu items to guests, enhancing their dining experience.
- Record all aspects of guests' orders accurately and enter them into the POS terminal.
- Coordinate the placement of orders to ensure a smooth flow of preparation and delivery throughout the meal.
- Monitor the preparation of individual courses to ensure proper timing.
- Inspect the presentation of all food items to ensure a quality product is delivered to guests as ordered.
- Serve all food and beverage items professionally, adhering to Loews standards.
- Monitor guests at all times, anticipate their needs, respond to requests, and ensure satisfaction.
- Prepare and present accurate, complete guest checks.
- Collect monies due and apply charges to guest accounts using the POS terminal.
- Complete end-of-shift revenue reports and cash deposits.
- Perform all side work duties as assigned by the manager or supervisor.
Requirements
- High School diploma or equivalent.
- One+ years of experience as a Food Server in a high-volume, upscale hotel or restaurant environment.
- Thorough knowledge of food terminology, food service techniques, and sanitation standards.
- Exceptional guest service skills.
- Basic computer skills.
- Ability to stand, walk, stoop, bend, and lift trays weighing up to 35 pounds repetitively during the entire shift.
- Ability to work flexible schedules, including weekends and holidays.
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