Bar Server

4 days ago


Kansas City, Missouri, United States LH KC Operating Company, LLC Full time

About the Role

We are seeking a skilled and experienced Bar Server to join our team at Loews Kansas City Hotel. As a Bar Server, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.

Key Responsibilities

  • Maintain current knowledge of all menu offerings, including ingredients, preparation methods, and presentation.
  • Set up assigned station with all required supplies, ensuring a seamless service experience.
  • Greet guests in a polite and professional manner, adhering to Loews standards.
  • Suggestively sell menu items to guests, enhancing their dining experience.
  • Record all aspects of guests' orders accurately and enter them into the POS terminal.
  • Coordinate the placement of orders to ensure a smooth flow of preparation and delivery throughout the meal.
  • Monitor the preparation of individual courses to ensure proper timing.
  • Inspect the presentation of all food items to ensure a quality product is delivered to guests as ordered.
  • Serve all food and beverage items professionally, adhering to Loews standards.
  • Monitor guests at all times, anticipating their needs, responding to requests, and ensuring satisfaction.
  • Prepare and present accurate, complete guest checks.
  • Collect monies due and apply charges to guest accounts using the POS terminal.
  • Complete end-of-shift revenue reports and cash deposits.
  • Perform all side work duties as assigned by the manager or supervisor.

Requirements

  • High School diploma or equivalent.
  • One+ years of experience as a Food Server in a high-volume, upscale hotel or restaurant environment.
  • Thorough knowledge of food terminology, food service techniques, and sanitation standards.
  • Exceptional guest service skills.
  • Basic computer skills.
  • Ability to stand, walk, stoop, bend, and lift trays weighing up to 35 pounds repetitively during the entire shift.
  • Ability to work flexible schedules, including weekends and holidays.


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